Privacy Policy

Effective Date: February 25, 2026
Last Updated: February 25, 2026

Welcome to Kween Cab LLC (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through kweencab.com (the “Website”) and our transportation services.

1. Information We Collect

A. Personal Information

• Full name
• Phone number
• Email address
• Pickup and drop-off locations
• Payment information
• Billing address
• Government-issued ID (if required)

B. Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Cookies and tracking data

C. Payment Information

Payments are processed through third-party payment processors. We do not store full credit or debit card numbers on our servers.

2. How We Use Your Information

• Provide and manage transportation services
• Process bookings and payments
• Communicate ride confirmations and updates
• Respond to customer and driver inquiries
• Manage driver onboarding and operations
• Improve our website and services
• Prevent fraud and enhance safety
• Comply with legal obligations

3. How We Share Your Information

Service Providers: We may share information with vendors that support operations, including payment processors, dispatch systems, hosting providers, customer support platforms, and background check providers.

Legal Requirements: We may disclose information if required by law or legal process.

We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies to improve performance, analyze traffic, and enhance user experience. You may disable cookies in your browser settings.

5. Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission is completely secure.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or restrict certain processing of your personal information.

8. Children’s Privacy

Our services are not intended for individuals under 18.

9. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

10. International Users

Your information may be processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

Privacy Policy Addendum: SMS/Text Messaging (Drivers)

Text Messaging (SMS) Communications

Kween Cab LLC may offer a text messaging program for drivers to receive work-related notifications including shift opportunities, dispatch updates, schedule changes, and operational alerts.

Information We Collect

• Your mobile phone number
• Text message content
• Message metadata (delivery status, timestamps, carrier)
• Program enrollment and opt-out status

How We Use This Information

• Send work-related notifications
• Provide support
• Maintain program operations
• Improve reliability and prevent misuse

Legal Basis / Consent

By enrolling, you consent to receive text messages from Kween Cab LLC. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time.

Sharing of Information

We do not sell your mobile number and do not share it for third-party marketing. We may share information with service providers that operate the messaging platform.

Data Retention

We retain messaging records as necessary to operate the program and comply with legal obligations.

Your Choices

• Opt-in: Provided during driver onboarding.
• Opt-out: Reply STOP.
• Help: Reply HELP or email philipreyna@kweencab.com

Contact Us

Email: philipreyna@kweencab.com
Website: https://kweencab.com